In 2014, Saraf Furniture expanded its horizons with a dedicated e-commerce platform, adopting a direct-to-consumer model that bypassed middlemen. This strategy made premium furniture more affordable while maintaining quality control. The use of technology, including augmented reality tools, allowed customers to visualize products in their spaces, enhancing the shopping experience. Despite logistical challenges associated with operating from a Tier-3 city and competing against well-established online giants, Raghunandan Saraf innovative approach enabled the brand to thrive.
Today, Saraf Furniture operates nationwide, delivering products to every corner of India and maintaining experience centers in major cities. Raghunandan Saraf's entrepreneurial journey is a testament to how innovation, resilience, and dedication can redefine an industry, turning a local venture into a national success story.