There once was a little boy who had a bad temper. His father gave him a bag of nails and told him that every time he lost his temper, he must hammer a nail into the back of the fence. The first day the boy had driven 37 nails into the fence. Over the next few weeks, as he learned to control his anger, the number of nails became less too. He discovered it was easier to hold his temper than to drive those nails into the fence.
Finally, the day came when the boy didn't lose his temper at all. He told his father about it and the father suggested that the boy now pull out one nail for each day that he was able to hold his temper. The days passed and the young boy was finally able to tell his father that all the nails were gone.
The father took his son by the hand and led him to the fence. He said, "You have done well, my son, but look at the holes in the fence. The fence will never be the same. When you say things in anger, they leave a scar just like this one. You can put a knife in a man and draw it out. It won't matter how many times you say I'm sorry, the wound is still there.
The next time you get angry with someone and are about to speak, ask yourself whether there was a way to say what you want to say with politely. Often the habit of reacting angrily is just that - a habit you learned when you were young and haven't questioned since. You might have become blind to the effect it has on your life.
The world reflects back your own attitude. If you constantly wonder why people are angry with you, perhaps it is you who behaved angrily in the first place? Listen to the words and the tone you use. And try, try hard to speak civilly to someone you are angry with. If that is too hard for you, write down what you want to say first. Rehearse it in your mind. Decide on a prize you will give to yourself if you succeed.
Teach your mind intentionally to use respectful words. And life might just begin to feel a lot nicer - because people aren't angry at you anymore."